DELIVERY AND RETURNS
Delivery
All orders are despatched within 1 working day of being placed.
UK Mainland - England, Scotland and Wales
Evri Deliveries are £3.95 sent on a standard service and delivered 1-3 working days from despatch.
DPD Deliveries are £6.95 and sent on a premium service and delivered 1 working day from despatch.
Deliveries of £275 or more are FREE of charge and sent with DPD to be delievered 1 working day from despatch.
Same Day Despatch service is avilable on all orders placed by 1 pm.
The cost of this service will be £3.00 on top of the normal delivery costs.
Add Code 00100 to your order.
Northern Ireland
Evri Deliveries are £3.95 sent on a standard service and delivered 2-4 working days from despatch.
DPD Deliveries are £6.95 sent on a premium service and delivered 2 working days from despatch.
Channel Islands (Jersey & Guernsey), Isle of Man, Isle of Wight & Scottish Highlands
All Orders are £6.95 and delivered 2-3 working days from despatch by Evri.
Republic of Ireland
Customs and VAT will not be charged at checkout, this is charged to you by Irish Customs and will need to be paid before your order will be delivered.
Delivery on orders of £74.99 or less are £11.95
Deliveries on orders of £75.00 or more are £4.95
Orders take 2 working days for delivery from despatch
Returns Policy
We offer a 30-day money-back guarantee on all our products. You may return your products in their original condition and packaging, accompanied with your proof of purchase, to VivaMK World within 30 days of receipt of your goods for a full refund. If you are returning any footcare or sanitary items, these products must be unopened, unused and have all cellophane.
Personalised items are excluded from our 30 day money back guarantee and from your right of cancellation. In the unfortunate event that you receive a faulty item, please contact us immediately and a replacement will be arranged.
Due to continuous product development, the goods supplied to you may differ slightly from those illustrated in the catalogue. Measurements, capacities, sizes, shades and colours quoted are approximate.
Customer Support
We know that shopping online can be stressful. That's why we offer customer support to help answer your questions and resolve any issues you may have. Please do get in touch if you have any problems with your order and we will try and resolve it with you.
Secure Payment
We use the latest technology to keep your payment information safe and secure. You can shop with confidence knowing that your information is protected. We currently take payments via debit/credit card or PayPal.